After Sales Service

SDFDRACK boasts a professional design team. Our engineers will consider your warehouse’s actual structure, cleverly avoiding obstacles such as fire safety facilities, walls, and pillars, maximizing the value of every inch of space, and creating highly adaptable warehousing solutions.

Offer lifetime after-sales service guidance for your rack

We offer comprehensive lifetime after-sales guidance. Our professional technical and industrial team, with extensive experience, covers the entire lifecycle of racking needs, including routine maintenance, troubleshooting, and parts replacement. Contact us anytime for a quick response!

With heart service, From start to finish

Custom warehouse rack design is your best choice. Through precise, professional blueprint planning, we ensure rack perfectly matches your warehouse while mitigating various usage risks.

10-year warranty service. During the warranty period, if the product has quality problems, we promise to replace it free of charge.

If the quality problem is caused by human error (such as forklift collision or overloading), natural disaster or other force majeure event, it is not covered by the free warranty, but we will still provide timely after-sales service.

Develop a regular maintenance plan to understand the usage and safety status of the racks, and continuously follow up on customer usage.

24/7 online service
May I help you?

Your satisfaction is our pursuit! We have established a comprehensive after-sales service system to provide you with continuous professional support. Safety and reliability are our company’s core values—please feel free to contact us anytime if you have any needs.

Contact With SDFD RACK

Your Reliable Partner for Warehousing Solutions Globally

Contact Information

Your Reliable Partner for Warehousing Solutions Globally

[email protected]

Mobile

+86 15064042002

Address

Headquarters Address: No. 7065 Jichang Road, Licheng District, Jinan City, Shandong Province, P.R.China